Returns Policy

Faulty Products & Warranty Claims

Any product that is deemed to be faulty within the manufactures warranty period may be refunded, replaced or repaired.

Please contact us by phone or email before sending the item/s back as we may require more information.

Change of Mind

If you have changed your mind and would like to return your items, you must contact us as soon as praticable to obtain an RMA, no returns will be accepted without a MJC Auto Parts RMA number.

Items that are available for return will attract a 10% Return Fee when refunding via your original purchase method. You can opt to instead receive store credit applied to your customer account for 100% of the original product purchase price.

Any products that have been opened, test fitted, damaged, packaging or contents lost or damaged will NOT be accepted for return, please ensure all items are in new & resaleable condition to avoid your return being rejected.

No returns will be accepted after 30 days from when they are received.

Shippng costs on the original purchase will not be refunded for change of mind returns.

Return shipping costs for change of mind returns will be at the buyers expense.

Items that are non-stocked/special order items cannot be returned due to change of mind.

If the part supplied doesn’t fit the vehicle or intended purpose specified by us, we’ll happily pay for return shipping and provide a full refund or exchange.

Returning your item

Firstly you will need to contact us by phone or email to aquire a return for your item.  If we approve your return request you will be provided with an RMA number. Use this as your reference number in all future communication with us regarding your return.

Once you are given an RMA number by one of our team members, you will then be responsible for shipping the item back to us. Ensure you use a courier service with tracking capabilities and insurance options, this is your responsibility and we will not be held liable for any loss or damage incured during this process. Ensure the item is packaged well and securely and will not deteriorate or get damaged. The item must be returned in perfect original condition including its original packaging for a return to complete.  Affix the RMA Number and our address 118 East Street Narrandera NSW 2700 to the package.

Upon receiving the item we will process the return within 48 hours.  Once completed you will be advised of the return approval status.

Once approved for refund your original payment method will be refunded less any applicable return fees.